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Refund Policy

Last updated: May 2026

Digital content notice

All Honbit content is free, so nothing needs to be paid for. The one paid product, Couple Pro, is a recurring subscription: cancelling stops the next charge and you keep access through the period you already paid for. You can cancel yourself at any time from the payment provider (Gumroad), and we put no retention step in the way. Past one-time Pro purchases are never revoked.

When refunds are granted

We refund in full if: (1) you paid but the content never unlocked, (2) you were charged twice, or (3) a clear system error mischarged you. Email us within 14 days of purchase.

When refunds aren't available

Digital content you've already accessed and used isn't refundable for a simple change of mind. If something special is going on, email us anyway — a human reviews it.

EU / UK consumers (14-day withdrawal)

If you reside in the EU or UK, you have a statutory 14-day right of withdrawal from the date of purchase. However, by accessing paid content immediately (e.g. opening the report) you consent to immediate performance of the digital content, which waives the withdrawal right for that item. Items you haven't accessed remain fully refundable within the 14-day window.

Abuse prevention

We may deny refunds where there's evidence of abuse, such as repeated purchase-and-refund cycles or bad-faith use.

How to request

Email support@honbitsaju.com with (1) your payment email, (2) the order number or receipt, and (3) the reason. We process within 3–5 business days; approved refunds return to your original payment method.

Who handles payments & refunds

Payments and refunds are handled through Gumroad, our Merchant of Record. The actual refund is issued by Gumroad to your original payment method; your bank may add a few business days.

Subscription terms

Couple Pro is an auto-renewing subscription: $3.99 per month or $34.99 per year, charged through Gumroad on the same date each period, counted from your first payment. You can cancel at any time — billing stops from the next cycle and you keep access through the period you already paid for. For billing questions or disputes, email support@honbitsaju.com or call +82-31-897-0105; we respond within 3–5 business days.

Contact

Refund & billing questions: support@honbitsaju.com

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